Write & Improve - Frequently Asked Questions

How can I change my payment card details?

This article explains how to change the card you use for your Write & Improve subscription.

Written by Thomas Kerr
Updated over a week ago

How can I add my account members to my workbooks?

This article describes how +Class View subscribers can add their account members to their workbooks.

Written by Diane
Updated over a week ago

How can I add members to my account?

This article describes how +Class View subscribers can invite people to join their account for collaboration or study.

Written by Thomas Kerr
Updated over a week ago

What is a monthly subscription?

This article tells you what a monthly subscription means.

Written by Thomas Kerr
Updated over a week ago

How can I use Write & Improve with my students?

In this video, we provide a number of suggestions for ways to use Write & Improve with your students.

Written by Thomas Kerr
Updated over a week ago

How many tasks are available in Write & Improve +Test Zone?

This article lists the numbers of sample exam tasks that are included in a +Test Zone subscription.

Written by Diane
Updated over a week ago

How many tasks are available in Write & Improve?

This article describes the many different workbooks in Write & Improve and the number of writing tasks each one contains.

Written by Diane
Updated over a week ago

Why can't my students see the feedback I added?

Your students may need to refresh their page or sign out and sign in again to see the new feedback.

Written by Diane
Updated over a week ago

What do my students see when they log on, and how do I see their writing and provide feedback?

This article describes for teachers with a +ClassView subscription what their students will see when they sign up and use Write & Improve.

Written by Thomas Kerr
Updated over a week ago

What are the two different scores?

Here is what the two different scores mean.

Written by Thomas Kerr
Updated over a week ago

What are the benefits of a +Class View subscription?

This article describes the advantages of subscribing to +Class View

Written by Thomas Kerr
Updated over a week ago

'Write & Improve says it does not have any more feedback for my writing, but I still need to improve it. What can I do?'

Continue improving your piece of writing even after the system doesn't have any more feedback.

Written by Thomas Kerr
Updated over a week ago

How is Write & Improve different to other online tools for checking writing?

Write & Improve is a pedagogical tool for improving English writing. Find out about its features here.

Written by Diane
Updated over a week ago

Can a whole school subscribe to +Class View?

If you want to use Write & Improve +Class View with more than 200 members, please get in touch.

Written by Diane
Updated over a week ago

I want to subscribe to +Class View and apply a voucher code

How to create a profile and subscribe to Write & Improve +Class View using your voucher code.

Written by Diane
Updated over a week ago

How does Write & Improve know my score?

This article explains how the automated assessment in Write & Improve works.

Written by Diane
Updated over a week ago

How can I start to Write & Improve?

This article shows you how to start using Write & Improve

Written by Dean Hayes
Updated over a week ago

How should I revise my writing?

Write & Improve cannot give feedback on everything you write. Here is a checklist so that you can find mistakes in your own work.

Written by Diane
Updated over a week ago

How do I add an email address to my account?

This article shows how to add a new email address to your account and use it to sign in.

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Written by Alex Watkinson
Updated over a week ago

What do the levels mean and what is the CEFR?

This article describes the CEFR and what the levels mean in Write & Improve

Written by Diane
Updated over a week ago

I would like to see model answers for the tasks in Write & Improve workbooks

Model answers are not yet available

Written by Diane
Updated over a week ago

How can I subscribe to Write & Improve +Test Zone?

This article describes the steps to follow to subscribe to +Test Zone.

Written by Diane
Updated over a week ago

Is there an app?

This article explains how to use W&I on all devices

Written by Thomas Kerr
Updated over a week ago

What does the 'Suspicious word' feedback mean?

Sometimes, a word is marked as a 'suspicious word'. This article explains what that means and what you should do if you see this feedback.

Written by Thomas Kerr
Updated over a week ago

Where are the IELTS task 2s?

In IELTS +TestZone, you must complete both task 1 and task 2 to get your feedback and score. This article shows you how to find the task 2s.

Written by Thomas Kerr
Updated over a week ago

What does the Progress Graph show?

Each time you check your writing, your level appears in the graph at the bottom of the screen. This article explains what this graph shows.

Written by Diane
Updated over a week ago

I want to subscribe to Write & Improve +Test Zone for IELTS Academic

You can find the IELTS Academic workbook in the menu under +Test Zone.

Written by Diane
Updated over a week ago

I want to cancel my account.

This article describes how to cancel your account in Write & Improve.

Written by Thomas Kerr
Updated over a week ago

I want to subscribe to Write & Improve +Class View

It's easy to subscribe to +Class View for teachers. This article tells you how.

Written by Diane
Updated over a week ago

How do I add my own feedback to my students' writing?

This article shows you how to add your own feedback and grade to your students' answers and how they can see it.

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Written by Donovan McGillen
Updated over a week ago

How can I copy tasks from the W&I workbooks into my own workbooks?

You can copy the Write & Improve pre-set tasks into your own workbooks. This article shows how.

Written by Diane
Updated over a week ago

Does Write & Improve +Test Zone cover the Cambridge B2 First exam?

I am preparing for the Cambridge B2 First exam and would like to practise in +Test Zone. Is this possible?

Written by Diane
Updated over a week ago

I can't remember my password for Write & Improve

The article explains what to do if you forget your password.

Written by Diane
Updated over a week ago

How can I add my students to my account without using their email addresses?

This article describes how teachers with a +Class View subscription can add students to their accounts without using their email addresses.

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Written by Alex Watkinson
Updated over a week ago

CEFR versus IELTS

Why do I get different results for the same essay depending on the score-type I choose?

Written by Diane
Updated over a week ago

Which task type should I choose when I create a task?

This article explains the differences between the types of task you can create for your own workbooks.

Written by Diane
Updated over a week ago

How can I create a profile in Write & Improve?

This article explains the steps to create a profile.

Written by Diane
Updated over a week ago

How can I create a Workbook and Tasks and share them with my students?

This How-To article is a step-by-step guide to creating workbooks and tasks in Write & Improve

Written by Diane
Updated over a week ago

How do the Write & Improve +Test Zone and +Class View referral programmes work?

This article describes how our +Test Zone and +Class View referral programmes reward people who share Write & Improve with others.

Written by Diane
Updated over a week ago

How does Write & Improve work?

This article explains the research and science behind Write & Improve and the types of automatic feedback it gives.

Written by Diane
Updated over a week ago

How can Write & Improve help me improve my English writing?

This article gives advice for using Write & Improve to improve your English writing and gives ideas about where to find more help, too.

Written by Diane
Updated over a week ago

Does Write & Improve +Test Zone cover both the IELTS Academic and the IELTS General Training exam?

+Test Zone offers tasks for both IELTS Academic Writing, and IELTS General Training.

Written by Diane
Updated over a week ago

What happens if I change the price of my subscription?

If you make changes to your Write & Improve subscription, it may change the price. This article explains how changes affect prices.

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Written by Donovan McGillen
Updated over a week ago

How much does Write & Improve cost?

Some features of Write & Improve are only available if you subscribe. This article gives a detailed description.

Written by Diane
Updated over a week ago

What do the icons in feedback mean?

Write & Improve displays icons in feedback. This article explains what these icons mean.

Written by Diane
Updated over a week ago

Sentence feedback - what is the coloured highlighting on sentences in Write & Improve?

Write & Improve gives sentences different colours in feedback. This article explains what these colours mean.

Written by Diane
Updated over a week ago

When will my writing be checked?

Write & Improve checks your work immediately and returns feedback in seconds. Find out more in this article.

Written by Diane
Updated over a week ago

I want to cancel my +Test Zone or +Class View subscription

You can cancel your +Test Zone or +Class View subscription at any time. This article explains how.

Written by Diane
Updated over a week ago

I am a native speaker. Why are my scores so low?

Write & Improve will give text written by a native English speaker a lower than expected score. This article explains why.

Written by Diane
Updated over a week ago

I am a C1/C2 speaker but the essay I wrote in the Beginner Workbook was scored A2. Why?

Write & Improve scores your writing, not you. This article explains.

Written by Diane
Updated over a week ago

Where are the essays for Elementary, Pre-intermediate and Upper-intermediate learners?

Write & Improve Workbooks offer prompts for all levels. Find out more in this article.

Written by Diane
Updated over a week ago

Why didn't Write & Improve find an error that I made?

Write & Improve finds many errors and suggests how they might be fixed. It does not guarantee to find every error, however.

Written by Diane
Updated over a week ago

I want to write about a topic of my choice. How can I do that?

You can create your own workbooks and tasks to write anything you want. This article describes how.

Written by Diane
Updated over a week ago

I get an "Unverified email" error when signing in

Write & Improve needs to verify your e-mail address before you can sign in. This article explains.

Written by Diane
Updated over a week ago